Rma Email Template
Change template subject and template content as you need and save template.
Rma email template. For order status you are able to specify at order statuses management tab but for rma status you can to change code to implement that. On the page for your store settings find the section called document templates. Return material authorization rma form 1. Return merchandise authorization rma request form.
You have create separate email template for each rma status you want to use and then you can have to change the code to send separated emails based on rma status. And be sure to download our free customizable rma form template. Contact elutions customer service at 1 888 349 4338 to obtain an rma number. Press button load template.
These include emails sent to the merchant as well as notifications and authorization instructions sent to the customer. Factory repair rmas will be valid for 30 days. The current extension templates are placed at the mirasvitrma header. A packing slip listing all items.
Go the to sales rma settings email notification settings. Please fill out this form completely. The template for this email can be customized at the store level. If using the stores built in return merchandise authorization feature these email templates and variables will be used.
Enter new template name eg. Fill out the return material authorization form in its entirety place the rma form in the box with the items being returned. 10 the rma number is to be clearly marked on the outside of all shipping containers. Where to customize the template.
Learn what a return merchandise authorization process is 7 best practices to adopt. Email notification for customer. On receipt of product returned under an rma number a receipt notification e mail will be sent to the customer by mellanox confirming receipt of product and quantities received. The return instructions.
Return the authorized items per shipping instructions. Learn what a return merchandise authorization process is 7 best practices to adopt. To customize the template navigate to your store settings and select the store whose rma instructions template you want to customize. 8 submit completed form via email.
Select your new template in the dropdown.